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Latest
  • 24 Jun 2022 | Mobile vs Desktop: How Do You Read Commsrisk?
  • 23 Jun 2022 | The Wangiri Fraud That Was Mostly a Billing Error
  • 22 Jun 2022 | Regulator Warns Telco for Failing to Investigate Spam
  • 21 Jun 2022 | Huge Budget Rise Needed to Replace Chinese Tech in US Networks
  • 20 Jun 2022 | UK Government Proposes Heavy Fines for Spam Calls and Texts
  • 17 Jun 2022 | Saying African Telcos Are ‘Inadequately Prepared’ for Mobile Money Fraud Smacks of Unconscious Racism
  • 16 Jun 2022 | What If China Created a Rival to the US STIR/SHAKEN Program?
  • 15 Jun 2022 | New i3forum-RAG Survey Focuses on International Wholesale Fraud
  • 14 Jun 2022 | Widespread Reporting of Flubot ‘Takedown’ Shows How Little We Really Know
  • 13 Jun 2022 | New GVG National Revenue Assurance Tracking System Launched in Zimbabwe
> billing

Why Does Mental Health Stop Mattering When the Bill Comes from the BBC?

By Eric Priezkalns 8 Apr 2022 General

Rules that stop UK comms providers intimidating vulnerable people are set aside when the BBC collects money.


Hackers Access Mobile Operator’s Billing Records

By Eric Priezkalns 10 Jan 2022 Privacy & Intellectual Property

Compromised data was used to port the accounts of some UScellular customers to other networks.


Would You Allow Foreign Workers to See Your CDRs?

By Eric Priezkalns 14 Oct 2021 General

FCC Chair Jessica Rosenworcel wants to know who has visibility of usage data before deciding if a foreign-owned business can provide comms services to Americans.


US Extradites Australian and Chinese for $50mn Premium SMS Billing Scam

By Eric Priezkalns 4 Feb 2021 Risk, Fraud & Security

The long arm of the American law still pursues more convictions after already imprisoning and fining a series of business executives.


AT&T Bills Customers after Their Home Is Burned Down

By Eric Priezkalns 10 Jun 2020 Assurance & Audit

Perhaps the US telco was unaware of which lines were disconnected by devastating wildfires in California, but did they have to be so unresponsive to the justified complaints of these customers?


Why Do Nigerians Complain about Billing so Much?

By Eric Priezkalns 27 Jul 2018 Assurance & Audit

Billing is cited as the cause of more than 50 percent of complaints received by Nigeria’s regulator, but this statistic might give a misleading impression of what upsets customers.


Customer Billed 11 Years after Canceling Contract?

By Eric Priezkalns 8 Jun 2017 Assurance & Audit

The customer claimed not to have noticed the regular monthly transfers from his bank account.


Your Billing Operation: How to Tune It to Drive Business Growth with Customer Analytics

By Dan Baker 29 Feb 2016 Data & Analytics

LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.


Risk and Billing

By Eric Priezkalns 21 Jun 2010 Risk, Fraud & Security

Why should Risk Managers make friends with Billing Managers? I can think of three reasons: Many risks, if not managed properly, manifest themselves in symptoms…


News from BillingViews

By Eric Priezkalns 17 Jul 2009 General

In 2003, I was lucky enough to co-chair the Revenue Assurance stream at IIR’s Billing Systems conference. My fellow chair was Alex Leslie, founder and…


1 2 3 »

Top Stories on Commsrisk

Mobile vs Desktop: How Do You Read Commsrisk?


The Wangiri Fraud That Was Mostly a Billing Error


Regulator Warns Telco for Failing to Investigate Spam


Huge Budget Rise Needed to Replace Chinese Tech in US Networks



UK Government Proposes Heavy Fines for Spam Calls and Texts


Saying African Telcos Are ‘Inadequately Prepared’ for Mobile Money Fraud Smacks of Unconscious Racism


What If China Created a Rival to the US STIR/SHAKEN Program?


New i3forum-RAG Survey Focuses on International Wholesale Fraud



RAG RAFMCS Survey Results

Watch Eric Priezkalns give his summary of the largest ever survey of revenue assurance, fraud management and cybersecurity (RAFMCS) pros working for communications providers worldwide.

 

Recent Comments

  • Eric Priezkalns Eric Priezkalns 20 Jun 2022
    New Data Shows Big Flaw in STIR/SHAKEN Is Now Even Worse
    You don't need to apologize, Dennis. The only person who was pedantic about the word 'authentication' was me. But I have reason to be pedantic as there is confusion between how the word is used by a...
  • Dennis Dupont Dennis Dupont 20 Jun 2022
    New Data Shows Big Flaw in STIR/SHAKEN Is Now Even Worse
    Sorry if I was being pedantic about that one word. I have been in the business of reading and implementing specs, so I may get hung up on them. Either way I think we have converged onto the root of...

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Editor
  • Eric Priezkalns
    Eric Priezkalns
Leading Contributors
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    Joseph Nderitu
  • Michael Lazarou
    Michael Lazarou
  • Rob Chapman
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    Marianne Curphey
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    David Morrow
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Recent Posts
  • Mobile vs Desktop: How Do You Read Commsrisk?
  • The Wangiri Fraud That Was Mostly a Billing Error
  • Regulator Warns Telco for Failing to Investigate Spam
  • Huge Budget Rise Needed to Replace Chinese Tech in US Networks
  • UK Government Proposes Heavy Fines for Spam Calls and Texts
  • Saying African Telcos Are ‘Inadequately Prepared’ for Mobile Money Fraud Smacks of Unconscious Racism
  • What If China Created a Rival to the US STIR/SHAKEN Program?
  • New i3forum-RAG Survey Focuses on International Wholesale Fraud
  • Widespread Reporting of Flubot ‘Takedown’ Shows How Little We Really Know
  • New GVG National Revenue Assurance Tracking System Launched in Zimbabwe
  • AML Compliance for High-Growth E-wallet Markets
  • Ex-MI6 Spy Chief Says His Emails Were Hacked; Warns Against Simplistic Interpretation of Russia’s Methods
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