• Home
  • About
  • Contact
  • Advertising
  • Menu Item
  • Menu Item
Commsrisk
  • Risk, Fraud & Security
  • Assurance & Audit
  • Spam
  • Cold War 2
  • Data & Analytics
  • Privacy & IP
  • Digital Money
  • Education
  • The Commsrisk Show
Latest
  • 7 Feb 2023 | State-Owned Zimbabwean Telco Shaken by Multiple Internal Frauds
  • 6 Feb 2023 | Google MVNO Privacy Breach Leads to SIM Swap Takeover
  • 3 Feb 2023 | Commsrisk Top Ten for January 2023
  • 2 Feb 2023 | Disconnecting Twilio Would Have Been a Disaster; How Do We Stop Illegal Robocalls Pushing Us to the Brink?
  • 1 Feb 2023 | Is Netflix Going to Kick 100 Million Viewers Off Its Platform?
  • 31 Jan 2023 | GVG and Guinea Fight in US Court Over $22mn Fee for Terminating National RA Contract
  • 30 Jan 2023 | Singapore to Flag All A2P SMS from Unregistered Senders as ‘Likely Scam’
  • 27 Jan 2023 | Engineer Arrested for Wiretapping Opponents of Former Mexico City Mayor
  • 26 Jan 2023 | FCC Threatens to Disconnect Twilio for Illegal Robocalls
  • 25 Jan 2023 | Ericsson Allocates $220mn for More Corruption Penalties
> billing

Telco Allocates $11.5mn to Settle Lawsuit over Billing Charges Presented Like Taxes

By Eric Priezkalns 1 Dec 2022 Assurance & Audit

Some customers of Astound Broadband could receive a $160 refund for a segment of their fees that trebled over a 5-year period.


Why Does Mental Health Stop Mattering When the Bill Comes from the BBC?

By Eric Priezkalns 8 Apr 2022 General

Rules that stop UK comms providers intimidating vulnerable people are set aside when the BBC collects money.


Hackers Access Mobile Operator’s Billing Records

By Eric Priezkalns 10 Jan 2022 Privacy & Intellectual Property

Compromised data was used to port the accounts of some UScellular customers to other networks.


Would You Allow Foreign Workers to See Your CDRs?

By Eric Priezkalns 14 Oct 2021 Cold War 2

FCC Chair Jessica Rosenworcel wants to know who has visibility of usage data before deciding if a foreign-owned business can provide comms services to Americans.


US Extradites Australian and Chinese for $50mn Premium SMS Billing Scam

By Eric Priezkalns 4 Feb 2021 Risk, Fraud & Security

The long arm of the American law still pursues more convictions after already imprisoning and fining a series of business executives.


AT&T Bills Customers after Their Home Is Burned Down

By Eric Priezkalns 10 Jun 2020 Assurance & Audit

Perhaps the US telco was unaware of which lines were disconnected by devastating wildfires in California, but did they have to be so unresponsive to the justified complaints of these customers?


Why Do Nigerians Complain about Billing so Much?

By Eric Priezkalns 27 Jul 2018 Assurance & Audit

Billing is cited as the cause of more than 50 percent of complaints received by Nigeria’s regulator, but this statistic might give a misleading impression of what upsets customers.


Customer Billed 11 Years after Canceling Contract?

By Eric Priezkalns 8 Jun 2017 Assurance & Audit

The customer claimed not to have noticed the regular monthly transfers from his bank account.


Your Billing Operation: How to Tune It to Drive Business Growth with Customer Analytics

By Dan Baker 29 Feb 2016 Data & Analytics

LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.


Risk and Billing

By Eric Priezkalns 21 Jun 2010 Risk, Fraud & Security

Why should Risk Managers make friends with Billing Managers? I can think of three reasons: Many risks, if not managed properly, manifest themselves in symptoms…


1 2 3 »

Latest Stories on Commsrisk

State-Owned Zimbabwean Telco Shaken by Multiple Internal Frauds


Google MVNO Privacy Breach Leads to SIM Swap Takeover


Commsrisk Top Ten for January 2023


Disconnecting Twilio Would Have Been a Disaster; How Do We Stop Illegal Robocalls Pushing Us to the Brink?



Is Netflix Going to Kick 100 Million Viewers Off Its Platform?


GVG and Guinea Fight in US Court Over $22mn Fee for Terminating National RA Contract


Singapore to Flag All A2P SMS from Unregistered Senders as ‘Likely Scam’


Engineer Arrested for Wiretapping Opponents of Former Mexico City Mayor



FCC Threatens to Disconnect Twilio for Illegal Robocalls


Ericsson Allocates $220mn for More Corruption Penalties


73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules


How Bad Was the New T-Mobile API Data Breach?



Commsrisk on Twitter

Tweets from @commsrisk

Receive Weekly Newsletters by Email

Email address:


First Name:


Last Name:


Archives
  • ►2023 (27)
    • ►February (5)
    • ►January (22)
  • ►2022 (260)
    • ►December (22)
    • ►November (22)
    • ►October (21)
    • ►September (22)
    • ►August (23)
    • ►July (21)
    • ►June (22)
    • ►May (22)
    • ►April (21)
    • ►March (23)
    • ►February (20)
    • ►January (21)
  • ►2021 (262)
    • ►December (23)
    • ►November (22)
    • ►October (21)
    • ►September (22)
    • ►August (22)
    • ►July (22)
    • ►June (23)
    • ►May (21)
    • ►April (22)
    • ►March (23)
    • ►February (20)
    • ►January (21)
  • ►2020 (262)
    • ►December (23)
    • ►November (21)
    • ►October (22)
    • ►September (22)
    • ►August (21)
    • ►July (23)
    • ►June (22)
    • ►May (21)
    • ►April (22)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2019 (261)
    • ►December (22)
    • ►November (21)
    • ►October (23)
    • ►September (21)
    • ►August (22)
    • ►July (23)
    • ►June (20)
    • ►May (23)
    • ►April (22)
    • ►March (21)
    • ►February (20)
    • ►January (23)
  • ►2018 (261)
    • ►December (21)
    • ►November (22)
    • ►October (23)
    • ►September (20)
    • ►August (23)
    • ►July (22)
    • ►June (21)
    • ►May (23)
    • ►April (21)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2017 (260)
    • ►December (21)
    • ►November (22)
    • ►October (22)
    • ►September (21)
    • ►August (23)
    • ►July (21)
    • ►June (22)
    • ►May (23)
    • ►April (20)
    • ►March (23)
    • ►February (20)
    • ►January (22)
  • ►2016 (271)
    • ►December (22)
    • ►November (22)
    • ►October (22)
    • ►September (24)
    • ►August (24)
    • ►July (21)
    • ►June (24)
    • ►May (23)
    • ►April (21)
    • ►March (25)
    • ►February (22)
    • ►January (21)
  • ►2015 (240)
    • ►December (23)
    • ►November (25)
    • ►October (22)
    • ►September (22)
    • ►August (22)
    • ►July (23)
    • ►June (22)
    • ►May (22)
    • ►April (22)
    • ►March (25)
    • ►February (7)
    • ►January (5)
  • ►2014 (87)
    • ►December (10)
    • ►November (8)
    • ►October (8)
    • ►September (5)
    • ►August (5)
    • ►July (5)
    • ►June (7)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (7)
    • ►January (9)
  • ►2013 (100)
    • ►December (9)
    • ►November (8)
    • ►October (5)
    • ►September (10)
    • ►August (8)
    • ►July (12)
    • ►June (10)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (8)
    • ►January (7)
  • ►2012 (108)
    • ►December (7)
    • ►November (10)
    • ►October (7)
    • ►September (9)
    • ►August (8)
    • ►July (9)
    • ►June (10)
    • ►May (10)
    • ►April (13)
    • ►March (11)
    • ►February (9)
    • ►January (5)
  • ►2011 (132)
    • ►December (7)
    • ►November (12)
    • ►October (10)
    • ►September (11)
    • ►August (18)
    • ►July (12)
    • ►June (11)
    • ►May (12)
    • ►April (12)
    • ►March (12)
    • ►February (7)
    • ►January (8)
  • ►2010 (95)
    • ►December (6)
    • ►November (7)
    • ►October (5)
    • ►September (5)
    • ►August (5)
    • ►July (9)
    • ►June (5)
    • ►May (16)
    • ►April (11)
    • ►March (11)
    • ►February (8)
    • ►January (7)
  • ►2009 (86)
    • ►December (5)
    • ►November (6)
    • ►October (8)
    • ►September (7)
    • ►August (8)
    • ►July (6)
    • ►June (6)
    • ►May (8)
    • ►April (11)
    • ►March (7)
    • ►February (6)
    • ►January (8)
  • ►2008 (168)
    • ►December (11)
    • ►November (13)
    • ►October (22)
    • ►September (22)
    • ►August (20)
    • ►July (13)
    • ►June (12)
    • ►May (11)
    • ►April (12)
    • ►March (9)
    • ►February (11)
    • ►January (12)
  • ►2007 (144)
    • ►December (11)
    • ►November (9)
    • ►October (16)
    • ►September (14)
    • ►August (16)
    • ►July (16)
    • ►June (10)
    • ►May (10)
    • ►April (9)
    • ►March (12)
    • ►February (11)
    • ►January (10)
  • ►2006 (38)
    • ►December (16)
    • ►November (17)
    • ►October (5)
Editor
  • Eric Priezkalns
    Eric Priezkalns
Leading Contributors
  • Joseph Nderitu
    Joseph Nderitu
  • Michael Lazarou
    Michael Lazarou
  • David Morrow
    David Morrow
  • Marianne Curphey
    Marianne Curphey
  • Lee Scargall
    Lee Scargall
  • Mike Willett
    Mike Willett
Recent Posts
  • State-Owned Zimbabwean Telco Shaken by Multiple Internal Frauds
  • Google MVNO Privacy Breach Leads to SIM Swap Takeover
  • Commsrisk Top Ten for January 2023
  • Disconnecting Twilio Would Have Been a Disaster; How Do We Stop Illegal Robocalls Pushing Us to the Brink?
  • Is Netflix Going to Kick 100 Million Viewers Off Its Platform?
  • GVG and Guinea Fight in US Court Over $22mn Fee for Terminating National RA Contract
  • Singapore to Flag All A2P SMS from Unregistered Senders as ‘Likely Scam’
  • Engineer Arrested for Wiretapping Opponents of Former Mexico City Mayor
  • FCC Threatens to Disconnect Twilio for Illegal Robocalls
  • Ericsson Allocates $220mn for More Corruption Penalties
  • 73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules
  • How Bad Was the New T-Mobile API Data Breach?
  • Home
  • About
  • Contact
  • Advertising

Articles copyright © the author, all else copyright © Revenue Protect Limited

We use cookies to remember repeat visits to this website. Click “accept” to give consent or "settings" to avoid non-essential cookies.
.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT