Tag: business assurance
Growing Beyond Revenue Assurance: The Rise of Business Assurance
Leakage cannot be the only measure of performance for a maturing revenue assurance function.
Why Streaming Services Need Assurance Thinkers
Spotify rapidly resolved an error which resulted in duplicate charges, but why do data-rich businesses allow these mistakes to happen in the first place?
Which Predictions Were Right?
Five major trends were described at the beginning of 2018. Did change occur as rapidly as expected?
Fraud WeDo Fraud Reveals Fraud Marketing Fraud Strategy Fraud (and What This Means for RA)
The market leader for RAFM uses the f-word a lot, and rarely mentions RA.
Business Assurance is a Goalkeeper
Some events are so memorable that people will always recall where they were, when they experienced them. I will never forget where I...
Upgrading Assurance; Exclusive new article for Billing Views
People often ask me difficult questions, which require me to give evasive answers. Questions like...Q. What's the biggest cause of revenue leakage in...
Gartner Announces New Market Leader; WeDo overtakes Subex
To be honest, I have long lost interest in what Gartner says about anything. It is my understanding that Gartner's customers buy research...
Revenue Assurance – did we get the name wrong?
I was talking to a finance manager in a non-telco industry the other day and the conversation turned to my life at Telstra in...
Convergence of Assurance and Security
Listeners to our last podcast may have picked up on the panel's views on whether revenue assurance should merge with fraud management. My...
Crawler: From web of data to root cause
The second of two guest articles about efficiently combining data from multiple sources by Shahid Ishtiaq of Etisalat.
Crawler: Spinning the assurance web
Shahid Ishtiaq of Etisalat challenges the limitations of RAFM tools in the first of this two-part series.
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The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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