Making Revenue Assurance Teams Ready for Audit
The RA team may be doing a good job but they also need to adopt an approach and implement tools that show they are doing their job.
5 Years in Prison for Telco CEO Who Faked Contracts
The boss of an Alaskan carrier forged signatures to make it seem like she had secured valuable wholesale contracts. Previously she worked in risk management.
How Much Might Supplier Assurance Be Worth?
Supplier assurance is a good idea, but SirionLabs intend to promote it with the same crappy marketing promises that were used to sell revenue assurance in the bad old days.
Hand-Written Contract Change Causes Big Vodafone UK Overcharge
Telcos may be better at negotiating deals with customers than at remembering what was agreed.