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Latest
  • 26 Jan 2023 | FCC Threatens to Disconnect Twilio for Illegal Robocalls
  • 25 Jan 2023 | Ericsson Allocates $220mn for More Corruption Penalties
  • 24 Jan 2023 | 73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules
  • 23 Jan 2023 | How Bad Was the New T-Mobile API Data Breach?
  • 20 Jan 2023 | Why an Argument about Antisemitism May Prompt Change in Data Protection Enforcement
  • 19 Jan 2023 | Euro Police Shut Down Four Call Centers Selling Cryptocurrency Investment Scam
  • 18 Jan 2023 | Scattered Spider: New Cyber Attack Targets Telcos
  • 17 Jan 2023 | Will the US Government Finally Turn Against NSA Warrantless Comms Surveillance?
  • 16 Jan 2023 | 4 Ways Blockchains Will Help Communications Providers to Manage Their Risks
  • 13 Jan 2023 | Thai Police Cut Internet Cables Used by Cambodian Scammers
> credit risk

UK Regulator Considers New Protections for Telco Customers in Debt

By Eric Priezkalns 3 Aug 2021 Risk, Fraud & Security

Ofcom wants to ensure fair treatment of comms customers in debt although disconnections have not increased during the pandemic.


Why Closing the Digital Divide with Smart Credit and Smart Security Is Good for Everybody

By Eric Priezkalns 15 Apr 2021 Risk, Fraud & Security

Trustonic CEO Dion Price told RAG TV about people being denied credit for a smartphone when they can obtain it for other products.


A Brief Guide to the Digital Divide

By Eric Priezkalns 13 Apr 2021 General

The cost of internet access is still too high for millions of people, but the cost of not having access is also high.


Being Mindful of Hardship

By Eric Priezkalns 24 Dec 2020 Assurance & Audit

Recent research by the UK comms regulator reiterated the difficulties that so many customers are going through worldwide.


Debt, Payments and Handsets: How a Global Crisis Leads Revenue Assurance to Find a New Balance

By Dion Price 3 Dec 2020 Assurance & Audit

Sensitive management of access to each phone will maintain cash flow during a time when customers are under financial pressure.


Mobile Money Loans: Are RA Teams Ready?

By Joseph Nderitu 10 Sep 2020 Digital Money

Here are eight recommendations for any telco revenue assurance team confronting the risks of issuing loans via their mobile money service.


Remembering the Human Side of Billing

By Eric Priezkalns 5 Dec 2019 Assurance & Audit

A 90 year old customer said she cried about being threatened with disconnection for non-payment of her phone bill. The telco later apologized after it was discovered the bill had actually been settled.


Using Machine Learning to Identify ‘Never Pay’ Subscribers

By Vikash Varma 27 Dec 2017 Data & Analytics

Automation and plenty of data means the credit worthiness of individuals can be assessed before they become subscribers.


Mobile Phones Can Build Credit Profiles for the Unbanked

By Carlos Marques 23 Jun 2017 Data & Analytics

Almost half the people in the world have no bank account, but social data can be used to assess their credit worthiness.


Should Telcos Verify Customers Using Their Banking Identity?

By Kevin Trapp 12 Aug 2016 Risk, Fraud & Security

Banks verify prospective customers using the online identity they maintain with other banks. Telcos could do the same.


1 2 »

Latest Stories on Commsrisk

FCC Threatens to Disconnect Twilio for Illegal Robocalls


Ericsson Allocates $220mn for More Corruption Penalties


73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules


How Bad Was the New T-Mobile API Data Breach?



Why an Argument about Antisemitism May Prompt Change in Data Protection Enforcement


Euro Police Shut Down Four Call Centers Selling Cryptocurrency Investment Scam


Scattered Spider: New Cyber Attack Targets Telcos


Will the US Government Finally Turn Against NSA Warrantless Comms Surveillance?



4 Ways Blockchains Will Help Communications Providers to Manage Their Risks


Thai Police Cut Internet Cables Used by Cambodian Scammers


Elon Musk Says Twitter Lost $60mn a Year Because 390 Telcos Used Bot Accounts to Pump A2P SMS


Surprise UK Government Announcement Says Sharing Netflix Passwords Is a Crime



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Recent Posts
  • FCC Threatens to Disconnect Twilio for Illegal Robocalls
  • Ericsson Allocates $220mn for More Corruption Penalties
  • 73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules
  • How Bad Was the New T-Mobile API Data Breach?
  • Why an Argument about Antisemitism May Prompt Change in Data Protection Enforcement
  • Euro Police Shut Down Four Call Centers Selling Cryptocurrency Investment Scam
  • Scattered Spider: New Cyber Attack Targets Telcos
  • Will the US Government Finally Turn Against NSA Warrantless Comms Surveillance?
  • 4 Ways Blockchains Will Help Communications Providers to Manage Their Risks
  • Thai Police Cut Internet Cables Used by Cambodian Scammers
  • Elon Musk Says Twitter Lost $60mn a Year Because 390 Telcos Used Bot Accounts to Pump A2P SMS
  • Surprise UK Government Announcement Says Sharing Netflix Passwords Is a Crime
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