132,000 Customers Hit by Privacy Breach at Telstra
The details of customers who should have remained unlisted were made available via Telstra’s directory services. CFO Michael Ackland blamed the breach on a ‘misalignment of databases’.
The details of customers who should have remained unlisted were made available via Telstra’s directory services. CFO Michael Ackland blamed the breach on a ‘misalignment of databases’.
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The Australian telco says the customer made the initial mistake, but they debited the customer’s bank account after assuring him they would not.
Security expert Brian Krebs reported that a complete database of Verizon Enterprise customers can be purchased for USD100,000.
Letters asking for proof of identity. Computer mismatches. Bad data and confused processes. This story has it all. However, this is not about customer collections…
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