132,000 Customers Hit by Privacy Breach at Telstra
The details of customers who should have remained unlisted were made available via Telstra’s directory services. CFO Michael Ackland blamed the breach on a ‘misalignment of databases’.
Why Are Fair Usage Policies So Inconsistent?
There is a lot of overlap between behavior indicative of fraud and behavior that should be stopped by a fair usage policy.
BT Fined for Overcharging DQ Customers
Customers of the EE mobile network were still charged the old rates for directory enquiry calls several months after the regulator imposed a price cap.
Helpful Apps Become the Fraudster’s Traps
We can collect and share data to identify fraudsters but the same data can be used by fraudsters to target us.