What We Should Learn from Airbnb and Uber
When it comes to serving customers, new disruptive businesses show how far older organizations lag behind. Telcos need to respond – but will they be able to?
When it comes to serving customers, new disruptive businesses show how far older organizations lag behind. Telcos need to respond – but will they be able to?
Back in the late 90s and early 00s, when Revenue Assurance officially acquired the title of “buzzword”, the industry was awash with innovation, crazy ideas…