What We Should Learn from Airbnb and Uber
When it comes to serving customers, new disruptive businesses show how far older organizations lag behind. Telcos need to respond – but will they be able to?
When it comes to serving customers, new disruptive businesses show how far older organizations lag behind. Telcos need to respond – but will they be able to?
I am working on a book chapter in an upcoming academic publication on disruptive technologies. My focus is on the human capability impacts that disruptive…