Tag: EE
BT Fined for ‘Failing’ 1mn Customers by Not Providing Info about Contracts
Some customers may have paid early exit fees although there was no binding contract because of inadequacies in the telco's onboarding process.
Violent Teenage LAPSUS$ SIM Swapper Given Unlimited Detention in Psychiatric Institution
An unnamed 17 year old accomplice was also sentenced for crimes including the 'stalking and harassment' of women.
Lawsuit Seeks £3bn Damages for Mobile Phone Users Whose Charges Did Not Fall When Contracts Ended
A former Consumer Advice executive intends to sue the UK's four major mobile operators on behalf of five million customers.
Two British Teenagers Found Guilty of Belonging to LAPSUS$ SIM Swapping Hacker Gang
Arion Kurtaj began his criminal career of blackmail and fraud when he was 16. He trained an apprentice who is still too young to name.
Phone Scammers Target Chinese Speakers in the UK
A security researcher concluded telcos lack the language skills needed to identify and address persistent scams aimed at non-native speakers.
EE Blocks up to a Million International Calls with Spoofed CLIs Each Day
The British operator implemented a new firewall in July but has not always been so adroit at protecting customers.
Free EU Roaming Continues Because UK Telco Systems Not Ready to Charge
Both Vodafone UK and EE have fallen behind schedule with technical changes needed to reintroduce charges for roaming in the EU.
Adoption of Anti-Smishing Registry in Singapore and Ireland Prompts Dispute over Its Effectiveness in UK
Experts argued over whether the Mobile Ecosystem Forum's SMS Protection Registry has reduced SMS phishing in Britain.
UK Mobile Network Introduces African-Style SIM Swap Control
EE's platform allows other businesses to check if a customer's SIM has been replaced, or whether their calls are being diverted.
Wangiri Attack Makes UK News Headlines
Customers complained via social media about receiving 50 or 60 calls from slightly different originating numbers within African ranges.
Why Do UK Telcos Keep Being Fined for Overcharges?
We must remember mistakes to learn from them, but charging errors by Virgin Media and EE show our industry is forgetful.
UK Telcos Accused of Overcharging for Handsets
A national advisory body did research showing how customers continue to pay for handset-inclusive deals even if they neglect to change their phone.
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The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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