Revenue Assurance for 5G
Inventive RA manager Shahid Ishtiaq also told RAG TV how he is using robotic process automation and NoSQL databases to deliver superior results.
Etisalat Buys Cybersecurity Business
The Arab telco group has bought Help AG, a security consultancy founded in Germany but which established offices in the Middle East during 2004.
Comparing Assurance in Telcos and Retailers
Paul Masters has overseen internal audit for a retailer and for various telcos. What might they teach each other about operational integrity?
Bridging the Gap, the Etisalat way…
Etisalat is a behemoth in the world of telecom. With operations across 18 countries and total revenue well over 8 billion USD, it is easy…
Etisalat Egypt Replaces RA System With WeDo’s RAID
Etisalat Egypt has joined the growing band of telcos that has replaced one vendor’s COTS RA system with another. Earlier this week, WeDo announced they…
Crawler: From web of data to root cause
In part one of this article, guest author Shahid Ishtiaq described the research he performed into inefficient use of COTS business assurance tools. Now read…
Crawler: Spinning the assurance web
You may not know Shahid Ishtiaq’s name, but if you intend to have a career in business assurance, you will inevitably come to know his…