Nobody likes criticism, but refusing to find fault leaves our profession hostage to duplicity and mediocrity.
Even little children know more about intellectual property than some of the people embarrassing our profession.
A widely-shared revenue assurance slide pack that infringes copyright was taken off the web, but is now back again.
If we want revenue assurance to be a profession we must be prepared to sanction intellectual property thieves. This begins with naming and shaming them.