CEO Lutz Schüler and his team tried to shift the blame to a single employee, but the real blame for a breach that impacts 900,000 customers lies in the failure to unify the management of risk.
Gregory Rudd ran Keurboom Communications, which was responsible for causing almost 100mn nuisance robocalls.
The UK’s Information Commission issued a GBP100,000 (USD130,000) penalty after it was found TalkTalk allowed Wipro staff to have excessive access to customer data.
Whistleblowers described an ‘industrial-scale’ fraud which steals from the bank accounts of TalkTalk customers.
Customers of TalkTalk have been plagued by malicious scammers after hackers stole data from the UK telco.