How to Mangle a Revenue Assurance Story
The purchase of an RA solution by Safaricom causes a journalist to confuse his readers and draw all the wrong conclusions.
RAG Events Venture Into New Territories
Safaricom, Sprint and Batelco have agreed to host telco risk and assurance conferences in Kenya, USA and Bahrain respectively.
Clean Energy, Dirty Government Mentality
African telcos could save money and protect the environment by using renewable energy sources for remote sites, but this may not suit state-run energy suppliers.
Director of Kenya’s Comms Regulator Sues Junior
The boss of the Communications Authority of Kenya, Francis Wangusi, believes it is necessary to use the law to prevent his powers being usurped by a subordinate.
(Re)launching Mobile Money – Some Lessons
Telkom Kenya’s new T-kash mobile money service shows how some telcos have failed to learn from the experiences of others.
Minister Mints Money from Blockchain Boom
The member of the Kenyan government responsible for exploring blockchain technology has previously profited from his investments in Bitcoin.
How Biometrics Fights Fraud and Serves Customers
Identifying customers by asking questions is a risk because the answers are also known to internal fraudsters. Safaricom will use voice biometrics to reduce fraud and boost service.
Mobile Money Interoperability: Simple, Yet Complex
Kenya is a leader in mobile money but its regulator has lost patience with telcos delaying the delivery of interoperability.
Cryptocurrencies in Africa: No Time to Bury Heads in the Sand
Trying to delay the adoption of a new technology like Bitcoin will not stop it, and may slow the management of its risks.
Safaricom Mobile Money: Break Walls, Build Bridges
The Kenyan telco has granted developers access to an API for their M-PESA payments platform.