Leakage cannot be the only measure of performance for a maturing revenue assurance function.
The deadline for the new survey is November 27.
Maths can be so clever and abstract that we lose sight of what we are trying to determine, and why.
If you try to succeed by milking the metrics, you only succeed in misleading yourself.
Now here’s a question. Can RA practices be standardized (or bottled) into a one-size-fits-all solution? What do I mean by the above statement? Should it…