• Home
  • About
  • Contact
  • Sitemap
  • RSS
  • Menu Item
  • Menu Item
Commsrisk
  • Risk, Fraud & Security
  • Assurance & Audit
  • Data & Analytics
  • Privacy & IP
  • Digital Payments
  • Education
Latest
  • 25 Jan 2021 | Why Are Fair Usage Policies So Inconsistent?
  • 22 Jan 2021 | The Assassin That Was Tricked by a Spoofed CLI
  • 21 Jan 2021 | Leadership for Africans (and Everyone Else)
  • 20 Jan 2021 | World’s Largest Dark Web Market Taken Down
  • 19 Jan 2021 | Racist Robocaller Fined $9.9mn
  • 18 Jan 2021 | RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
  • 15 Jan 2021 | US City Ends Public Use of Facial Recognition by Private Sector
  • 14 Jan 2021 | Data, Debt and Appreciating Loyal Customers
  • 13 Jan 2021 | Wake Up Sleepy Customers to Revive Profits
  • 12 Jan 2021 | Wangiri Warnings in Poland and Paraguay
> metering and billing

The Origins of Revenue Assurance and Why They Matter

By Eric Priezkalns 13 Aug 2020 Assurance & Audit

We interviewed David Smith, an author of Successfully Managing Revenue Assurance, the 2001 publication that defined RA.


Incorrect Pricing Causes One-Third of Telco Charging Errors, Says Araxxe Test Results

By Eric Priezkalns 27 Nov 2019 Assurance & Audit

Test call vendor Araxxe has shared data about 3,665 charging errors they found on behalf of 61 telcos over the last three years.


The Argument for National Regulatory Telco Testing

By Eric Priezkalns 24 May 2017 General

Regulators should procure the systems needed to test telcos instead of telling telcos to test themselves.


UK Reg Thinks Plusnet Overcharged for Four Years

By Eric Priezkalns 24 Feb 2017 Assurance & Audit

Ofcom believes it has evidence of overcharging between 2011 and 2015. The onus is now on Plusnet to defend themselves.


EE Fined $3.3mn for Overcharging

By Eric Priezkalns 19 Jan 2017 Assurance & Audit

EE overcharged 40,000 customers, and were slow to reimburse them. The issues identified show how flawed the UK’s billing accuracy regime is.


UK to Expand Regulatory Audit of Bill Accuracy

By Eric Priezkalns 13 Jan 2017 Assurance & Audit

Ofcom wants to extend its metering and billing scheme to data services, even though it failed to protect voice customers.


10 RAFM Issues: Should We Welcome or Fight Regulation?

By Eric Priezkalns 12 Oct 2016 General

The series continues with the thorny question of whether RAFM is helped or hindered by the need to comply with external rules.


Media Shreds Vodafone UK Billing Screw Ups

By Eric Priezkalns 18 Jul 2016 Assurance & Audit

The mountain of complaints about Vodafone UK billing errors has led to an equally large mountain of negative press.


UK Reg Investigates Plusnet for Overcharging

By Eric Priezkalns 2 Jun 2016 Assurance & Audit

UK regulator Ofcom likes to investigate billing errors that telcos already admitted to making. Maybe Plusnet will be the first telco to discover why Ofcom does this.


Vodafone UK Challenged About PAYG Errors

By Eric Priezkalns 25 Apr 2016 Assurance & Audit

The UK regulator adds a new twist to the long-running farce surrounding the accuracy of Vodafone charges.


1 2 »
Subex: The Ultimate Guide to Leveraging AI/ML to Combat Fraud

Top Stories on Commsrisk

Why Are Fair Usage Policies So Inconsistent?


The Assassin That Was Tricked by a Spoofed CLI


Leadership for Africans (and Everyone Else)


World’s Largest Dark Web Market Taken Down



Racist Robocaller Fined $9.9mn


RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom


US City Ends Public Use of Facial Recognition by Private Sector


Data, Debt and Appreciating Loyal Customers



Recent Comments

  • Wally Wally 12 Jan 2021
    RAFM Collaboration: Who Do You Know and Who Do You Respect?
    I don't half the groups on this list. Some of them must be doing almost nothing.
  • Adrian E. Garcia Adrian E. Garcia 18 Dec 2020
    Why Call Spoofing Will Not Be Stopped by Digital Signatures
    They are working on ensuring the interoperability of signatures between in-band and out-of-band solutions because they don’t want to undermine the large investment...

Receive Weekly Newsletters by Email

Email address:


First Name:


Last Name:


Archives
  • ▼2021 (17)
    • ▼January (17)
      • Why Are Fair Usage Policies So Inconsistent?
      • The Assassin That Was Tricked by a Spoofed CLI
      • Leadership for Africans (and Everyone Else)
      • World's Largest Dark Web Market Taken Down
      • Racist Robocaller Fined $9.9mn
      • RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
      • US City Ends Public Use of Facial Recognition by Private Sector
      • Data, Debt and Appreciating Loyal Customers
      • Wake Up Sleepy Customers to Revive Profits
      • Wangiri Warnings in Poland and Paraguay
      • RAFM Collaboration: Who Do You Know and Who Do You Respect?
      • Commsrisk Top Ten for 2020
      • Great Start for RAG TV Season 3
      • New Phone, New Billing Confusion
      • Police Take Down the 'Favorite' VPN of Criminals
      • The Commsrisk Review of 2020
      • Fraud Predictions for 2021
  • ►2020 (262)
    • ►December (23)
    • ►November (21)
    • ►October (22)
    • ►September (22)
    • ►August (21)
    • ►July (23)
    • ►June (22)
    • ►May (21)
    • ►April (22)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2019 (261)
    • ►December (22)
    • ►November (21)
    • ►October (23)
    • ►September (21)
    • ►August (22)
    • ►July (23)
    • ►June (20)
    • ►May (23)
    • ►April (22)
    • ►March (21)
    • ►February (20)
    • ►January (23)
  • ►2018 (261)
    • ►December (21)
    • ►November (22)
    • ►October (23)
    • ►September (20)
    • ►August (23)
    • ►July (22)
    • ►June (21)
    • ►May (23)
    • ►April (21)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2017 (260)
    • ►December (21)
    • ►November (22)
    • ►October (22)
    • ►September (21)
    • ►August (23)
    • ►July (21)
    • ►June (22)
    • ►May (23)
    • ►April (20)
    • ►March (23)
    • ►February (20)
    • ►January (22)
  • ►2016 (271)
    • ►December (22)
    • ►November (22)
    • ►October (22)
    • ►September (24)
    • ►August (24)
    • ►July (21)
    • ►June (24)
    • ►May (23)
    • ►April (21)
    • ►March (25)
    • ►February (22)
    • ►January (21)
  • ►2015 (240)
    • ►December (23)
    • ►November (25)
    • ►October (22)
    • ►September (22)
    • ►August (22)
    • ►July (23)
    • ►June (22)
    • ►May (22)
    • ►April (22)
    • ►March (25)
    • ►February (7)
    • ►January (5)
  • ►2014 (87)
    • ►December (10)
    • ►November (8)
    • ►October (8)
    • ►September (5)
    • ►August (5)
    • ►July (5)
    • ►June (7)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (7)
    • ►January (9)
  • ►2013 (100)
    • ►December (9)
    • ►November (8)
    • ►October (5)
    • ►September (10)
    • ►August (8)
    • ►July (12)
    • ►June (10)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (8)
    • ►January (7)
  • ►2012 (108)
    • ►December (7)
    • ►November (10)
    • ►October (7)
    • ►September (9)
    • ►August (8)
    • ►July (9)
    • ►June (10)
    • ►May (10)
    • ►April (13)
    • ►March (11)
    • ►February (9)
    • ►January (5)
  • ►2011 (132)
    • ►December (7)
    • ►November (12)
    • ►October (10)
    • ►September (11)
    • ►August (18)
    • ►July (12)
    • ►June (11)
    • ►May (12)
    • ►April (12)
    • ►March (12)
    • ►February (7)
    • ►January (8)
  • ►2010 (95)
    • ►December (6)
    • ►November (7)
    • ►October (5)
    • ►September (5)
    • ►August (5)
    • ►July (9)
    • ►June (5)
    • ►May (16)
    • ►April (11)
    • ►March (11)
    • ►February (8)
    • ►January (7)
  • ►2009 (86)
    • ►December (5)
    • ►November (6)
    • ►October (8)
    • ►September (7)
    • ►August (8)
    • ►July (6)
    • ►June (6)
    • ►May (8)
    • ►April (11)
    • ►March (7)
    • ►February (6)
    • ►January (8)
  • ►2008 (168)
    • ►December (11)
    • ►November (13)
    • ►October (22)
    • ►September (22)
    • ►August (20)
    • ►July (13)
    • ►June (12)
    • ►May (11)
    • ►April (12)
    • ►March (9)
    • ►February (11)
    • ►January (12)
  • ►2007 (144)
    • ►December (11)
    • ►November (9)
    • ►October (16)
    • ►September (14)
    • ►August (16)
    • ►July (16)
    • ►June (10)
    • ►May (10)
    • ►April (9)
    • ►March (12)
    • ►February (11)
    • ►January (10)
  • ►2006 (38)
    • ►December (16)
    • ►November (17)
    • ►October (5)
Editor
  • Eric Priezkalns
    Eric Priezkalns
Writers
  • Joseph Nderitu
    Joseph Nderitu
  • Rob Chapman
    Rob Chapman
  • Michael Lazarou
    Michael Lazarou
  • Marianne Curphey
    Marianne Curphey
  • Lee Scargall
    Lee Scargall
  • Mike Willett
    Mike Willett
  • Dan Baker
    Dan Baker
  • David Morrow
    David Morrow
  • Ashwin Menon
    Ashwin Menon
  • Luke Taylor
    Luke Taylor
  • Carlos Marques
    Carlos Marques
  • Daniel Peter
    Daniel Peter
Recent Posts
  • Why Are Fair Usage Policies So Inconsistent?
  • The Assassin That Was Tricked by a Spoofed CLI
  • Leadership for Africans (and Everyone Else)
  • World’s Largest Dark Web Market Taken Down
  • Racist Robocaller Fined $9.9mn
  • RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
  • US City Ends Public Use of Facial Recognition by Private Sector
  • Data, Debt and Appreciating Loyal Customers
  • Wake Up Sleepy Customers to Revive Profits
  • Wangiri Warnings in Poland and Paraguay
  • RAFM Collaboration: Who Do You Know and Who Do You Respect?
  • Commsrisk Top Ten for 2020
  • Great Start for RAG TV Season 3
  • New Phone, New Billing Confusion
  • Police Take Down the ‘Favorite’ VPN of Criminals
  • The Commsrisk Review of 2020
  • Fraud Predictions for 2021
  • Assured Revenues and Robust Supply Chains
  • RAG TV Is Back: Why Risk Pros Want Real Debate
  • Zoom Employee Charged with Sabotaging Meetings about Tiananmen Square Massacre
  • $28mn Penalty for Telco and Execs Accused of Fraud
  • The Unsung Heroes of 2020
  • Being Mindful of Hardship
  • Subex CEO Emphasizes Transition to ‘Multi-Vertical’ Vendor in TV Interview
  • Only 19% of IoT Firms Have a Security Vulnerability Disclosure Policy
  • Home
  • About
  • Contact
  • Sitemap
  • RSS

Articles copyright © the author, all else copyright © Revenue Protect Limited

We use cookies to remember repeat visits to this website. Click “accept” to give consent or "settings" to avoid non-essential cookies.
.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.