The cash held by mobile money agents makes them a target for criminals. Telcos should work with insurers to create policies that will help agents to manage the risk.
Ugandan lawyer Dalie Tibugwisa has identified the key regulatory challenges for mobile money in Uganda and more generally.
The GSMA says mobile money continues to expand but there is reason to doubt this is matched by investment in RAFM controls.
Patrick Kinoti, Head of Fraud at Safaricom, covers multiple aspects of their strategy for protecting M-PESA customers during a short but effective video.
Commsrisk writer and leading mobile money consultant Joseph Nderitu brought risk into clear focus as he explained the extent to which other businesses now depend on mobile money providers.
We finally have a survey that is so large and diverse that it covers leakages, like mobile money fraud, which are usually excluded because they are not relevant to telcos in Western countries.
Our resident mobile money expert looks back at what he has learned during the 13 years since he first launched a mobile money service.
Avoid these pitfalls with the assurance of mobile money by proactively addressing problems before they can occur.
Stanbic Bank Uganda, MTN Uganda and Airtel Uganda said they faced “unprecedented technical challenges”.
Even motorcycle taxis refuse cash as Rwanda saw a 450% increase in P2P mobile money transfers during the first four months of 2020.