We finally have a survey that is so large and diverse that it covers leakages, like mobile money fraud, which are usually excluded because they are not relevant to telcos in Western countries.
Our resident mobile money expert looks back at what he has learned during the 13 years since he first launched a mobile money service.
Avoid these pitfalls with the assurance of mobile money by proactively addressing problems before they can occur.
Stanbic Bank Uganda, MTN Uganda and Airtel Uganda said they faced “unprecedented technical challenges”.
Even motorcycle taxis refuse cash as Rwanda saw a 450% increase in P2P mobile money transfers during the first four months of 2020.
Nigerian authorities are unnecessarily complicating the delivery of mobile money to the people.
Here are eight recommendations for any telco revenue assurance team confronting the risks of issuing loans via their mobile money service.
Unbanked Zimbabweans rely on mobile money but the central bank has banned mobile money agents and placed a tight limit on daily transactions.
Zimbabwe’s Information Secretary Nick Mangwana blamed telcos for “fraudulent generation of money”.
MTN Ghana will not have succeeded without taking risks, raising a question about regulators punishing telcos for good decisions.