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Latest
  • 17 Aug 2022 | Aussie Telco KYC Failures Prompt Large Fine
  • 16 Aug 2022 | AT&T Says Compromised Customer Data Was Not Stolen from Them
  • 15 Aug 2022 | Smishers Fool Twilio Staff, Hack Corporate Systems and Breach Customer Data
  • 12 Aug 2022 | Twitter Responds to Privacy Breach by Telling Users Not to Register Their Regular Phone Numbers
  • 11 Aug 2022 | Ericsson Sued over Alleged Terrorist Payments
  • 10 Aug 2022 | Scammer Made $25mn by Unlocking Phones Using Stolen T‑Mobile Credentials
  • 9 Aug 2022 | Chinese Telecoms Vendors Battle Indian Authorities over Tax Claims
  • 8 Aug 2022 | Nigeria Is Latest Country to Make Revenue Assurance the Prelude to Taxes on Phone Users
  • 5 Aug 2022 | Is Vodafone UK Deliberately Overcharging the Dead?
  • 4 Aug 2022 | Commsrisk Top Ten for July 2022
> mtn

RAG Nairobi: How Interaction and Innovation Leads to Collaboration

By Luke Taylor 26 Sep 2018 Education & Conferences

MTN Group demonstrated the key ingredients for success at the RAG Nairobi conference.


5 Takeaways from RAG Nairobi

By Eric Priezkalns 17 Sep 2018 Education & Conferences

Safaricom welcomed a full audience to their superb conference facility, and the speakers were equally inspiring.


MTN SA Admits Charging Some Calls to Toll Free Numbers

By Eric Priezkalns 18 Jul 2018 Assurance & Audit

MTN intends to refund customers who were incorrectly charged, but it will take time to determine what is owed.


Customer Makes Mobile Money Mistake, Telco Pays

By Joseph Nderitu 12 Jun 2018 Digital Money

Uganda’s regulator will investigate MTN to see what more can be done about customers sending mobile money to the wrong numbers.


MTN RAFM Staff Describe ‘Amazing’ Training Program

By Eric Priezkalns 29 May 2018 Education & Conferences

A short video shows revenue assurance and fraud analysts praising the online training they receive in MTN Group.


RAG Events Venture Into New Territories

By Eric Priezkalns 4 May 2018 Education & Conferences

Safaricom, Sprint and Batelco have agreed to host telco risk and assurance conferences in Kenya, USA and Bahrain respectively.


Clean Energy, Dirty Government Mentality

By Joseph Nderitu 13 Apr 2018 General

African telcos could save money and protect the environment by using renewable energy sources for remote sites, but this may not suit state-run energy suppliers.


Biometrics and MTN: A World of Possibilities

By Joseph Nderitu 24 Nov 2017 Digital Money

The South African telco will authenticate postpaid subscribers by deploying fingerprint technology in all of their stores.


MTN Fraud Analyst Sold Phone Records to Dodgy Businessman

By Eric Priezkalns 31 Oct 2017 Privacy & Intellectual Property

The privacy infringement targeted politicians and journalists who had been outspoken about corruption.


MTN: Collaboration in Assurance

By Joseph Nderitu 19 Sep 2017 Education & Conferences

Having worked with some of the most inspiring assurance teams to be found in African telcos, I find myself admiring the lead taken by Tony Sani and his team at MTN.


« 1 2 3 »

Top Stories on Commsrisk

Aussie Telco KYC Failures Prompt Large Fine


AT&T Says Compromised Customer Data Was Not Stolen from Them


Smishers Fool Twilio Staff, Hack Corporate Systems and Breach Customer Data


Twitter Responds to Privacy Breach by Telling Users Not to Register Their Regular Phone Numbers



Ericsson Sued over Alleged Terrorist Payments


Scammer Made $25mn by Unlocking Phones Using Stolen T‑Mobile Credentials


Chinese Telecoms Vendors Battle Indian Authorities over Tax Claims


Nigeria Is Latest Country to Make Revenue Assurance the Prelude to Taxes on Phone Users



RAG RAFMCS Survey Results

Eric Priezkalns summarizes the largest ever survey of revenue assurance, fraud management and cybersecurity (RAFMCS) pros working for comms providers worldwide.

 

Recent Comments

  • Texan Independence . Texan Independence . 14 Aug 2022
    Calls with STIR/SHAKEN C-Attestation Almost 6 Times More Likely to Be Robocalls than Unsigned Calls
    We need to just drone strike a few of the culprits, and that will make the others stop. There is no fear, especially when the worst America will do is issue vague complaints and modest fines that go...
  • djeonnieg djeonnieg 13 Aug 2022
    Twitter Responds to Privacy Breach by Telling Users Not to Register Their Regular Phone Numbers
    It appears safer to use the Twitter "Authenticator App". Off the top of my head, not sure if that works in absence of a phone number or in addition to one. I suppose I could use some web-based...

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Editor
  • Eric Priezkalns
    Eric Priezkalns
Leading Contributors
  • Joseph Nderitu
    Joseph Nderitu
  • Michael Lazarou
    Michael Lazarou
  • Rob Chapman
    Rob Chapman
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    David Morrow
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Recent Posts
  • Aussie Telco KYC Failures Prompt Large Fine
  • AT&T Says Compromised Customer Data Was Not Stolen from Them
  • Smishers Fool Twilio Staff, Hack Corporate Systems and Breach Customer Data
  • Twitter Responds to Privacy Breach by Telling Users Not to Register Their Regular Phone Numbers
  • Ericsson Sued over Alleged Terrorist Payments
  • Scammer Made $25mn by Unlocking Phones Using Stolen T‑Mobile Credentials
  • Chinese Telecoms Vendors Battle Indian Authorities over Tax Claims
  • Nigeria Is Latest Country to Make Revenue Assurance the Prelude to Taxes on Phone Users
  • Is Vodafone UK Deliberately Overcharging the Dead?
  • Commsrisk Top Ten for July 2022
  • Anti Corruption Bureau Halts Purchase of National Revenue Assurance System in Malawi
  • IRSF Fraud Expert Colin Yates Joins Symmetry Solutions
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