Some research you have never heard of, but which somebody is paying for, illustrates why you should not believe everything you read.
MTN Group demonstrated the key ingredients for success at the RAG Nairobi conference.
Safaricom welcomed a full audience to their superb conference facility, and the speakers were equally inspiring.
MTN intends to refund customers who were incorrectly charged, but it will take time to determine what is owed.
Uganda’s regulator will investigate MTN to see what more can be done about customers sending mobile money to the wrong numbers.
A short video shows revenue assurance and fraud analysts praising the online training they receive in MTN Group.
Safaricom, Sprint and Batelco have agreed to host telco risk and assurance conferences in Kenya, USA and Bahrain respectively.
African telcos could save money and protect the environment by using renewable energy sources for remote sites, but this may not suit state-run energy suppliers.
The South African telco will authenticate postpaid subscribers by deploying fingerprint technology in all of their stores.
The privacy infringement targeted politicians and journalists who had been outspoken about corruption.