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Latest
  • 22 Jan 2021 | The Assassin That Was Tricked by a Spoofed CLI
  • 21 Jan 2021 | Leadership for Africans (and Everyone Else)
  • 20 Jan 2021 | World’s Largest Dark Web Market Taken Down
  • 19 Jan 2021 | Racist Robocaller Fined $9.9mn
  • 18 Jan 2021 | RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
  • 15 Jan 2021 | US City Ends Public Use of Facial Recognition by Private Sector
  • 14 Jan 2021 | Data, Debt and Appreciating Loyal Customers
  • 13 Jan 2021 | Wake Up Sleepy Customers to Revive Profits
  • 12 Jan 2021 | Wangiri Warnings in Poland and Paraguay
  • 11 Jan 2021 | RAFM Collaboration: Who Do You Know and Who Do You Respect?
> ofcom

Should Telcos Use Data to Recommend Better Deals to Existing Customers?

By Eric Priezkalns 20 Nov 2020 Data & Analytics

Giving advice about the best tariff for a subscriber might also encourage customers to act on other recommendations.


Price Cap for UK 070 Numbers Caused 75% Fall in Fraud, Says BICS

By Eric Priezkalns 9 Oct 2020 Risk, Fraud & Security

The carrier examined a year of data beginning with the date that wholesale price controls were introduced.


UK Telco Fined for Overcharging Calls by Disabled Customers

By Eric Priezkalns 16 Jan 2020 Assurance & Audit

The Post Office admitted that a special service for the disabled had been on the wrong tariff for five years.


UK Reg Decides Crime Prevention Does Not Justify Handset Locking

By Eric Priezkalns 27 Dec 2019 Risk, Fraud & Security

Ofcom, the UK regulator, wants to ban the locking of mobile phones to networks, saying it is ‘not essential’ to reducing fraud.


UK Regulator Fines MVNO $1.7mn for Charging Errors

By Eric Priezkalns 31 Jul 2019 Assurance & Audit

giffgaff overcharged millions of customers since 2011, but the real concern should be that Ofcom seems incapable of learning from its own mistakes.


Automatic for the People: Compensation for Poor Service in the UK

By Rob Chapman 28 Jun 2019 General

New rules mean UK telecoms consumers will be compensated for service failures without needing to complain.


UK Reg Rejects Calls to Reduce 070 Fraud and Bill Shock by Fixing the Number Plan

By Eric Priezkalns 21 Aug 2018 Risk, Fraud & Security

TL;DR: Ofcom does the least possible to address the frauds which are a direct consequence of its own incompetence.


Change the Range: Experts Agree that UK 070 Numbers Cause Fraud and Confusion

By Eric Priezkalns 9 May 2018 Risk, Fraud & Security

The UK regulator was told to change the 070 number range by a variety of parties, including BT, security academics and RAG.


070 – Licence to Cheat: Ofcom Should Rethink UK Personal Number Fraud

By Rob Chapman 9 Mar 2018 Risk, Fraud & Security

To stop deception, the UK numbering plan needs fundamental change not offered by controls on termination rates.


UK Reg to Investigate Net Neutrality of Vodafone and Three

By Eric Priezkalns 7 Mar 2018 Risk, Fraud & Security

The problem with looking for ‘unreasonable’ traffic management is nobody knows what ‘reasonable’ really means.


1 2 3 4 »
Subex: The Ultimate Guide to Leveraging AI/ML to Combat Fraud

Top Stories on Commsrisk

The Assassin That Was Tricked by a Spoofed CLI


Leadership for Africans (and Everyone Else)


World’s Largest Dark Web Market Taken Down


Racist Robocaller Fined $9.9mn



RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom


US City Ends Public Use of Facial Recognition by Private Sector


Data, Debt and Appreciating Loyal Customers


Wake Up Sleepy Customers to Revive Profits



Recent Comments

  • Wally Wally 12 Jan 2021
    RAFM Collaboration: Who Do You Know and Who Do You Respect?
    I don't half the groups on this list. Some of them must be doing almost nothing.
  • Adrian E. Garcia Adrian E. Garcia 18 Dec 2020
    Why Call Spoofing Will Not Be Stopped by Digital Signatures
    They are working on ensuring the interoperability of signatures between in-band and out-of-band solutions because they don’t want to undermine the large investment...

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      • The Assassin That Was Tricked by a Spoofed CLI
      • Leadership for Africans (and Everyone Else)
      • World's Largest Dark Web Market Taken Down
      • Racist Robocaller Fined $9.9mn
      • RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
      • US City Ends Public Use of Facial Recognition by Private Sector
      • Data, Debt and Appreciating Loyal Customers
      • Wake Up Sleepy Customers to Revive Profits
      • Wangiri Warnings in Poland and Paraguay
      • RAFM Collaboration: Who Do You Know and Who Do You Respect?
      • Commsrisk Top Ten for 2020
      • Great Start for RAG TV Season 3
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      • Police Take Down the 'Favorite' VPN of Criminals
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Recent Posts
  • The Assassin That Was Tricked by a Spoofed CLI
  • Leadership for Africans (and Everyone Else)
  • World’s Largest Dark Web Market Taken Down
  • Racist Robocaller Fined $9.9mn
  • RAG and GSMA FASG Top Poll of Respected RAFM Collaborations; GRAPA and CFCA at Bottom
  • US City Ends Public Use of Facial Recognition by Private Sector
  • Data, Debt and Appreciating Loyal Customers
  • Wake Up Sleepy Customers to Revive Profits
  • Wangiri Warnings in Poland and Paraguay
  • RAFM Collaboration: Who Do You Know and Who Do You Respect?
  • Commsrisk Top Ten for 2020
  • Great Start for RAG TV Season 3
  • New Phone, New Billing Confusion
  • Police Take Down the ‘Favorite’ VPN of Criminals
  • The Commsrisk Review of 2020
  • Fraud Predictions for 2021
  • Assured Revenues and Robust Supply Chains
  • RAG TV Is Back: Why Risk Pros Want Real Debate
  • Zoom Employee Charged with Sabotaging Meetings about Tiananmen Square Massacre
  • $28mn Penalty for Telco and Execs Accused of Fraud
  • The Unsung Heroes of 2020
  • Being Mindful of Hardship
  • Subex CEO Emphasizes Transition to ‘Multi-Vertical’ Vendor in TV Interview
  • Only 19% of IoT Firms Have a Security Vulnerability Disclosure Policy
  • Stakeholder Management: The Most Important Skill in Business Assurance?
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