Tag: ofcom
UK Reg Decides Crime Prevention Does Not Justify Handset Locking
Ofcom, the UK regulator, wants to ban the locking of mobile phones to networks, saying it is 'not essential' to reducing fraud.
UK Regulator Fines MVNO $1.7mn for Charging Errors
giffgaff overcharged millions of customers since 2011, but the real concern should be that Ofcom seems incapable of learning from its own mistakes.
Automatic for the People: Compensation for Poor Service in the UK
New rules mean UK telecoms consumers will be compensated for service failures without needing to complain.
UK Reg Rejects Calls to Reduce 070 Fraud and Bill Shock by Fixing the Number Plan
TL;DR: Ofcom does the least possible to address the frauds which are a direct consequence of its own incompetence.
Change the Range: Experts Agree that UK 070 Numbers Cause Fraud and Confusion
The UK regulator was told to change the 070 number range by a variety of parties, including BT, security academics and RAG.
070 – Licence to Cheat: Ofcom Should Rethink UK Personal Number Fraud
To stop deception, the UK numbering plan needs fundamental change not offered by controls on termination rates.
UK Reg to Investigate Net Neutrality of Vodafone and Three
The problem with looking for 'unreasonable' traffic management is nobody knows what 'reasonable' really means.
Time to Fix the UK’s Fraud-Enabling Dial Plan
The UK's 070 number range leads to confusion, resulting in fraud. But the proposed regulatory reform does not deal with the root cause, and has undesirable side-effects.
Vodafone UK Billing Complaints Return to Normal
It only took 11 consecutive quarters for Vodafone to progress from being the single worst mobile postpaid provider to being the joint worst mobile postpaid provider.
Wrong Priorities for Vodafone Security Product
Vodafone UK are slyly adding a charge for a new security product to customer bills, whilst failing to give decent advice about the product's limitations.
Not Every Telco Knew EU Roaming Rules Had Changed…
A consumer affairs website had to tell iD Mobile about price restrictions on calls made whilst roaming in the EU.
10th Successive Quarter of Record Vodafone UK Complaints
It might take another two and a half years before Vodafone's bill complaints reduce to the level of other UK telcos.
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The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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