Tag: ofcom
Vodafone UK Complaints Highlight Billing Issues
Data from Ofcom, the British communications regulator, shows Vodafone UK suffered an unusually high number of complaints about billing and charging.
UK Regulator Investigates Vodafone Bill Accuracy
Complaints by Vodafone customers forced Ofcom to instigate an unprecedented review of billing errors, even though Vodafone's bills have already been audited.
UK Bill Accuracy Regulations ‘Reduced’
Ofcom boasts it "reduced" regulation, having previously implied a zero-tolerance policy towards bill error, and a short while after announcing an unprecedented enforcement investigation.
UK Regulator Investigates Bill Audit Compliance
Ofcom, the UK comms regulator, says it will investigate compliance with its billing accuracy audit regime. But why?
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Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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