Voice Spam Will Soon Be as Bad as Email Spam
Do not be surprised if customers start abandoning the use of phone numbers to exclusively rely on OTT voice services instead.
EU Flirts with Ending Net Neutrality to Squeeze Money for European Telcos from US Big Tech
European Commissioner Margrethe Vestager echoed telco lobbyists who say over half of all internet traffic leads to just six US firms.
New GVG Payment and Mobile Money Handling Service Will Lead to More Stealth Taxes on Ordinary Africans
After insisting telcos are tax cheats, Global Voice Group now wants to be paid to process transactions it has already been paid to audit.
Fighting Surcharges in Origin Based Pricing
The widespread adoption of origin based pricing in Europe is effectively a stealth tax that further encourages customers to switch to OTT services.
Disney Woes Reveal the Weak Side of OTT Players
Some customers could not connect to the new Disney+ video streaming service, whilst others found their accounts had been hacked already.
Is OTT Direct Carrier Billing the Next Big Assurance Challenge?
Presenting charges on behalf of over-the-top providers will make it harder to detect fraud and resolve billing complaints.
The Netflix Over-the-Top Model May yet Underwhelm
Porter Bibb, the famous American financier and media producer, believes Netflix will have to introduce adverts to boost revenues, but this will prompt its decline.
Inventive Fraud Management Tools Take Flight for the New Age of SIP/VoIP Operators
Oculeus CEO Arnd Baranowski says the IP addresses of PBX hackers can and should be blocked before they succeed.
Digital Services: The Risks of Crossing the Chasm
As telcos transform into digital service providers they will increasingly rely on analytics to manage new risks.
Six Trends in Revenue Assurance
RA teams must repeatedly review their scope and methods if they are to avoid stagnation.