A leading Canadian telco failed emergency services, banks and retailers as well as phone users, but the cost of the backlash is likely to be far worse than just the revenues lost and compensation paid.
This is not the first time CenturyLink has paid the penalty for outages that stopped callers reaching 911 emergency services.
The FCC said a cascade of failures would have been prevented if T-Mobile USA had periodically audited the diversity of their networks.
A bad firewall configuration rule forced Tier 1 operator CenturyLink offline and reduced global internet traffic by 3.5%.
There is a battle to control an investor in Cell C whilst the telco is fighting debt and interruptions of service for popular apps.
Phone users were unhappy about paying for internet access for a period when the government had interrupted service.