Customer Value: From Scattered to Consistent
Cretièn Brandsma of VimpelCom explains why Customer Value Management (CVM) is about properly aligned sales incentives and an ongoing dialogue with customers.
Cretièn Brandsma of VimpelCom explains why Customer Value Management (CVM) is about properly aligned sales incentives and an ongoing dialogue with customers.
Tom Erskine of Pegasystems talks about using visual tools that allow business and IT teams to collaborate on the agile development of analytics.