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Tag: Plusnet

BT Fined for ‘Failing’ 1mn Customers by Not Providing Info about Contracts

Some customers may have paid early exit fees although there was no binding contract because of inadequacies in the telco's onboarding process.

Big Fine for Plusnet after Overcharging Customers

Plusnet's error will be tediously familiar to anyone with experience of telco billing (in)accuracy. The regulator responded with tough talk of a kind we have also heard before.

UK Reg Thinks Plusnet Overcharged for Four Years

Ofcom believes it has evidence of overcharging between 2011 and 2015. The onus is now on Plusnet to defend themselves.

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The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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