By Eric Priezkalns 24 Mar 2017 Assurance & Audit
Plusnet’s error will be tediously familiar to anyone with experience of telco billing (in)accuracy. The regulator responded with tough talk of a kind we have also heard before.
By Eric Priezkalns 24 Feb 2017 Assurance & Audit
Ofcom believes it has evidence of overcharging between 2011 and 2015. The onus is now on Plusnet to defend themselves.
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