From the Archives: The RA Truck Stop
A new series republishing some of the classic Commsrisk articles of yesteryear begins with the very first post on this website.
Why Community Is Important to RAG
Businesspeople may focus on the trading of information, but humans talk to each other because they are social animals too.
Raw CDR Analysis Is Central to Revenue Assurance
Does anyone in your RA team know how to read a call detail record (CDR)?
Stakeholder Management: The Most Important Skill in Business Assurance?
It may be a ‘soft’ skill, but knowing how to engage with stakeholders is vital to the work of an assurance professional.
Why Did Revenue Assurance Fail to Spread to Other Sectors?
Alan Turing and the work of Bletchley Park shows how it may take time for valuable ideas to gain wide appreciation.
How Much Are Revenue Assurance Professionals Paid?
Both the strengths and weaknesses of the revenue assurance job market are highlighted by data from a website that allows UK employees to anonymously rate their employers.
3 Mind-Bending Futuristic Revenue Assurance Systems
The future starts with an impossible idea and then developing the means to make it possible. Here are three impossibly utopian ideas for RA and a roadmap to make them possible.
Mobile Money Loans: Are RA Teams Ready?
Here are eight recommendations for any telco revenue assurance team confronting the risks of issuing loans via their mobile money service.
The Origins of Revenue Assurance and Why They Matter
We interviewed David Smith, an author of Successfully Managing Revenue Assurance, the 2001 publication that defined RA.
Business Partnering: Making Revenue Assurance More Effective
How should the RA team increase its influence across the business?