A new series republishing some of the classic Commsrisk articles of yesteryear begins with the very first post on this website.
Businesspeople may focus on the trading of information, but humans talk to each other because they are social animals too.
Does anyone in your RA team know how to read a call detail record (CDR)?
It may be a ‘soft’ skill, but knowing how to engage with stakeholders is vital to the work of an assurance professional.
Alan Turing and the work of Bletchley Park shows how it may take time for valuable ideas to gain wide appreciation.
Both the strengths and weaknesses of the revenue assurance job market are highlighted by data from a website that allows UK employees to anonymously rate their employers.
The future starts with an impossible idea and then developing the means to make it possible. Here are three impossibly utopian ideas for RA and a roadmap to make them possible.
Here are eight recommendations for any telco revenue assurance team confronting the risks of issuing loans via their mobile money service.
We interviewed David Smith, an author of Successfully Managing Revenue Assurance, the 2001 publication that defined RA.
How should the RA team increase its influence across the business?