Mighty Oaks from Little Acorns: The Origin of RAG
The roots of the Risk & Assurance Group (RAG) are strong and deep, thanks to the vision of Tony Kremer, one of its founders.
When Is Credit Risk Too Restrictive?
Telcos have a lot of data which is not being effectively used when assessing the credit risk of individual customers.
Experian Breach Hits 15mn T-Mobile US Customers
Both businesses responded to the cyberattack with a risk mitigation program that is prompt and transparent.
Capex Optimization: For growth, or defense?
Operators need to invest in network capex just to retain customers. To prevent declining margins, they also need to offer more services than before.
T-Mobile UK Overcharges 4% of Customers
UK operator T-Mobile has blamed a billing system ‘glitch’ for wrongly levying call forward charges on free voicemail calls; read the BBC’s version of the…
US$22m Fraud at AT&T and T-Mobile US
It has been revealed that slack controls over customer data allowed eight people to obtain US$22m worth of equipment from AT&T and T-Mobile US, without…
Mysterious Pricing
Information, Security, Reputation: A Triangle Of Values
