• Home
  • About
  • Contact
  • Advertising
  • Menu Item
  • Menu Item
Commsrisk
  • Risk, Fraud & Security
  • Assurance & Audit
  • Spam
  • Cold War 2
  • Data & Analytics
  • Privacy & IP
  • Digital Money
  • Education
  • The Commsrisk Show
Latest
  • 3 Feb 2023 | Commsrisk Top Ten for January 2023
  • 2 Feb 2023 | Disconnecting Twilio Would Have Been a Disaster; How Do We Stop Illegal Robocalls Pushing Us to the Brink?
  • 1 Feb 2023 | Is Netflix Going to Kick 100 Million Viewers Off Its Platform?
  • 31 Jan 2023 | GVG and Guinea Fight in US Court Over $22mn Fee for Terminating National RA Contract
  • 30 Jan 2023 | Singapore to Flag All A2P SMS from Unregistered Senders as ‘Likely Scam’
  • 27 Jan 2023 | Engineer Arrested for Wiretapping Opponents of Former Mexico City Mayor
  • 26 Jan 2023 | FCC Threatens to Disconnect Twilio for Illegal Robocalls
  • 25 Jan 2023 | Ericsson Allocates $220mn for More Corruption Penalties
  • 24 Jan 2023 | 73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules
  • 23 Jan 2023 | How Bad Was the New T-Mobile API Data Breach?
> tariffs

Data, Debt and Appreciating Loyal Customers

By Eric Priezkalns 14 Jan 2021 Data & Analytics

If you knew people who had enhanced profits by helping loyal customers to switch to the best tariff, would you not want to share their advice with the largest possible audience?


Wake Up Sleepy Customers to Revive Profits

By Eric Priezkalns 13 Jan 2021 Data & Analytics

Understanding more about a quietly profitable customer could lead them to generate even more profit for your business.


Being Mindful of Hardship

By Eric Priezkalns 24 Dec 2020 Assurance & Audit

Recent research by the UK comms regulator reiterated the difficulties that so many customers are going through worldwide.


Should Telcos Use Data to Recommend Better Deals to Existing Customers?

By Eric Priezkalns 20 Nov 2020 Data & Analytics

Giving advice about the best tariff for a subscriber might also encourage customers to act on other recommendations.


RAG TV: From Tariff Harmonization to Tax Audits to Number Plan Loopholes

By Eric Priezkalns 16 Jul 2020 General

Francis Afful of MTN Ghana and Guy Howie of Biaas were the guests for a show that was entertaining, varied and informative.


UK Telco Fined for Overcharging Calls by Disabled Customers

By Eric Priezkalns 16 Jan 2020 Assurance & Audit

The Post Office admitted that a special service for the disabled had been on the wrong tariff for five years.


Only Suckers Pay Full Price

By Eric Priezkalns 14 Dec 2017 General

Most UK telco customers could get a lower price, if they simply asked their existing provider for it.


May-Day: Price Control Pledge Causes UK Energy Share Price Tumble

By Michael Waldron 12 May 2017 General

Government tariff caps benefit customers who do not shop around, but discourage competition on price.


Apple Is the New Sheriff of Mobile Comms

By Brian Silvestri 6 Jan 2016 General

Apple’s strategy is to skip any middlemen between them and their customers, and that includes mobile network operators. How can the telcos compete with Apple’s might?


Real-Time Functionality Gives Pricing Flexibility

By Alex Leslie 9 Sep 2015 Data & Analytics

Real-time responsiveness allows operators to proactively engage customers, but also demands a change in corporate culture.


1 2 3 4 »

Latest Stories on Commsrisk

Commsrisk Top Ten for January 2023


Disconnecting Twilio Would Have Been a Disaster; How Do We Stop Illegal Robocalls Pushing Us to the Brink?


Is Netflix Going to Kick 100 Million Viewers Off Its Platform?


GVG and Guinea Fight in US Court Over $22mn Fee for Terminating National RA Contract



Singapore to Flag All A2P SMS from Unregistered Senders as ‘Likely Scam’


Engineer Arrested for Wiretapping Opponents of Former Mexico City Mayor


FCC Threatens to Disconnect Twilio for Illegal Robocalls


Ericsson Allocates $220mn for More Corruption Penalties



73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules


How Bad Was the New T-Mobile API Data Breach?


Why an Argument about Antisemitism May Prompt Change in Data Protection Enforcement


Euro Police Shut Down Four Call Centers Selling Cryptocurrency Investment Scam



Commsrisk on Twitter

Tweets from @commsrisk

Receive Weekly Newsletters by Email

Email address:


First Name:


Last Name:


Archives
  • ►2023 (25)
    • ►February (3)
    • ►January (22)
  • ►2022 (260)
    • ►December (22)
    • ►November (22)
    • ►October (21)
    • ►September (22)
    • ►August (23)
    • ►July (21)
    • ►June (22)
    • ►May (22)
    • ►April (21)
    • ►March (23)
    • ►February (20)
    • ►January (21)
  • ►2021 (262)
    • ►December (23)
    • ►November (22)
    • ►October (21)
    • ►September (22)
    • ►August (22)
    • ►July (22)
    • ►June (23)
    • ►May (21)
    • ►April (22)
    • ►March (23)
    • ►February (20)
    • ►January (21)
  • ►2020 (262)
    • ►December (23)
    • ►November (21)
    • ►October (22)
    • ►September (22)
    • ►August (21)
    • ►July (23)
    • ►June (22)
    • ►May (21)
    • ►April (22)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2019 (261)
    • ►December (22)
    • ►November (21)
    • ►October (23)
    • ►September (21)
    • ►August (22)
    • ►July (23)
    • ►June (20)
    • ►May (23)
    • ►April (22)
    • ►March (21)
    • ►February (20)
    • ►January (23)
  • ►2018 (261)
    • ►December (21)
    • ►November (22)
    • ►October (23)
    • ►September (20)
    • ►August (23)
    • ►July (22)
    • ►June (21)
    • ►May (23)
    • ►April (21)
    • ►March (22)
    • ►February (20)
    • ►January (23)
  • ►2017 (260)
    • ►December (21)
    • ►November (22)
    • ►October (22)
    • ►September (21)
    • ►August (23)
    • ►July (21)
    • ►June (22)
    • ►May (23)
    • ►April (20)
    • ►March (23)
    • ►February (20)
    • ►January (22)
  • ►2016 (271)
    • ►December (22)
    • ►November (22)
    • ►October (22)
    • ►September (24)
    • ►August (24)
    • ►July (21)
    • ►June (24)
    • ►May (23)
    • ►April (21)
    • ►March (25)
    • ►February (22)
    • ►January (21)
  • ►2015 (240)
    • ►December (23)
    • ►November (25)
    • ►October (22)
    • ►September (22)
    • ►August (22)
    • ►July (23)
    • ►June (22)
    • ►May (22)
    • ►April (22)
    • ►March (25)
    • ►February (7)
    • ►January (5)
  • ►2014 (87)
    • ►December (10)
    • ►November (8)
    • ►October (8)
    • ►September (5)
    • ►August (5)
    • ►July (5)
    • ►June (7)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (7)
    • ►January (9)
  • ►2013 (100)
    • ►December (9)
    • ►November (8)
    • ►October (5)
    • ►September (10)
    • ►August (8)
    • ►July (12)
    • ►June (10)
    • ►May (8)
    • ►April (7)
    • ►March (8)
    • ►February (8)
    • ►January (7)
  • ►2012 (108)
    • ►December (7)
    • ►November (10)
    • ►October (7)
    • ►September (9)
    • ►August (8)
    • ►July (9)
    • ►June (10)
    • ►May (10)
    • ►April (13)
    • ►March (11)
    • ►February (9)
    • ►January (5)
  • ►2011 (132)
    • ►December (7)
    • ►November (12)
    • ►October (10)
    • ►September (11)
    • ►August (18)
    • ►July (12)
    • ►June (11)
    • ►May (12)
    • ►April (12)
    • ►March (12)
    • ►February (7)
    • ►January (8)
  • ►2010 (95)
    • ►December (6)
    • ►November (7)
    • ►October (5)
    • ►September (5)
    • ►August (5)
    • ►July (9)
    • ►June (5)
    • ►May (16)
    • ►April (11)
    • ►March (11)
    • ►February (8)
    • ►January (7)
  • ►2009 (86)
    • ►December (5)
    • ►November (6)
    • ►October (8)
    • ►September (7)
    • ►August (8)
    • ►July (6)
    • ►June (6)
    • ►May (8)
    • ►April (11)
    • ►March (7)
    • ►February (6)
    • ►January (8)
  • ►2008 (168)
    • ►December (11)
    • ►November (13)
    • ►October (22)
    • ►September (22)
    • ►August (20)
    • ►July (13)
    • ►June (12)
    • ►May (11)
    • ►April (12)
    • ►March (9)
    • ►February (11)
    • ►January (12)
  • ►2007 (144)
    • ►December (11)
    • ►November (9)
    • ►October (16)
    • ►September (14)
    • ►August (16)
    • ►July (16)
    • ►June (10)
    • ►May (10)
    • ►April (9)
    • ►March (12)
    • ►February (11)
    • ►January (10)
  • ►2006 (38)
    • ►December (16)
    • ►November (17)
    • ►October (5)
Editor
  • Eric Priezkalns
    Eric Priezkalns
Leading Contributors
  • Joseph Nderitu
    Joseph Nderitu
  • Michael Lazarou
    Michael Lazarou
  • David Morrow
    David Morrow
  • Marianne Curphey
    Marianne Curphey
  • Lee Scargall
    Lee Scargall
  • Mike Willett
    Mike Willett
Recent Posts
  • Commsrisk Top Ten for January 2023
  • Disconnecting Twilio Would Have Been a Disaster; How Do We Stop Illegal Robocalls Pushing Us to the Brink?
  • Is Netflix Going to Kick 100 Million Viewers Off Its Platform?
  • GVG and Guinea Fight in US Court Over $22mn Fee for Terminating National RA Contract
  • Singapore to Flag All A2P SMS from Unregistered Senders as ‘Likely Scam’
  • Engineer Arrested for Wiretapping Opponents of Former Mexico City Mayor
  • FCC Threatens to Disconnect Twilio for Illegal Robocalls
  • Ericsson Allocates $220mn for More Corruption Penalties
  • 73% of IoT Device Manufacturers Do Not Comply with Imminent UK Security Rules
  • How Bad Was the New T-Mobile API Data Breach?
  • Why an Argument about Antisemitism May Prompt Change in Data Protection Enforcement
  • Euro Police Shut Down Four Call Centers Selling Cryptocurrency Investment Scam
  • Home
  • About
  • Contact
  • Advertising

Articles copyright © the author, all else copyright © Revenue Protect Limited

We use cookies to remember repeat visits to this website. Click “accept” to give consent or "settings" to avoid non-essential cookies.
.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT