Tag: Telefonica
Buggy IMS Implementation Caused UK Mobile Operator to Broadcast the Location of Users
Anyone with a basic understanding of networks could have tracked customers of O2 UK due to a mistake with how a Mavenir IMS had been set up.
Bad Data Supplied to UK Police by Mobile Operator May Undermine Prosecution of Serious Crimes
Police are manually checking for inaccuracies in data given to them by O2, the UK operation of Telefónica.
Spanish Telcos Receive 5% of All Known GDPR Fines across Europe
Vodafone receives an especially large number of data protection fines from Spain's Agencia Española de Protección de Datos.
Anatomy of a Billing Error That Took 15 Years to Resolve
Much can be learned from the story of O2 overcharging customers and misleading their regulator, but the most important is that many people want someone else to be responsible for billing assurance.
O2 Fined for Misleading Regulator about Overbilling
Ofcom said Telefónica's UK operating company had a 'history' of withholding information.
UK Serious Fraud Office Probes Major Mobile Network
Former executives at mobile operator O2 may have violated anti-bribery laws.
Wangiri Warnings in Czechia, Greece and Poland
They say you must be insane to repeat the same act whilst expecting a new result. Consider the sanity of relying on repeated warnings to protect customers from the world's most common phone scam.
First Speakers Confirmed for RAG London 2021
Leading experts from Telefónica, BT, Inmarsat, Virgin Media and Vodafone have already committed to participating in RAG's first post-lockdown conference.
$14.5mn Fine for Telco That Overcharged Customers for 8 Years
Telefónica UK presented inaccurate closing bills to 251,700 customers who wanted to end their service.
Wangiri Attack Makes UK News Headlines
Customers complained via social media about receiving 50 or 60 calls from slightly different originating numbers within African ranges.
What Does the Subex-ElevenPaths FMaaS Do?
If the purpose of press releases is to succinctly and effectively communicate important news then somebody needs to give that advice to the people writing the press releases.
Customer Billed 11 Years after Canceling Contract?
The customer claimed not to have noticed the regular monthly transfers from his bank account.
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Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
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