The details of customers who should have remained unlisted were made available via Telstra’s directory services. CFO Michael Ackland blamed the breach on a ‘misalignment of databases’.
We need groups like the Global Solutions Council to seek a working consensus on how to make international phone calls safe.
The news follows a massive breach at Australian rivals Optus, but the two incidents have little in common.
Paul Fletcher MP, the Australian Minister for Communications, says the rising number of blocked calls is proof that the country’s anti-scam strategy is working.
Telstra CEO Andy Penn is partnering with government to filter bogus text messages in a trial that will likely be extended much more widely in future.
Andrew Penn, boss of Australia’s largest telco, called for industry, government and regulators to collaborate on wangiri fraud.
Many customers used Facebook to express their anger at needing to wait for their money to be paid back into their bank accounts.
The Aussie telco’s sloppy handling of patent information led the court to dismiss the application to keep it from the public.
Federal judges decided the Australian Privacy Act does not force telcos to give detailed service data to customers.
This talk for the PITA Fraud Forum draws on web stats for Commsrisk, social media data and polling by RAG.