Ugandan lawyer Dalie Tibugwisa has identified the key regulatory challenges for mobile money in Uganda and more generally.
Stanbic Bank Uganda, MTN Uganda and Airtel Uganda said they faced “unprecedented technical challenges”.
Here are eight recommendations for any telco revenue assurance team confronting the risks of issuing loans via their mobile money service.
A Wall Street Journal investigation says Huawei staff intercepted encrypted messages by opponents of Uganda’s government, and helped Zambia’s police to arrest opposition bloggers.
President Museveni said the 1 percent tax on mobile money withdrawals was a known ‘error’, but approved that law anyway. Now his government has cut the tax to 0.5 percent.
Governments are nationalizing telco revenue assurance so they can impose stealth taxes, but Ugandan plans are awry after the police needed tear gas and bullets to disperse anti-tax protesters.
President Museveni is responding to a spate of kidnappings, but banning scratch cards will also benefit telcos by reducing fraud.
Uganda’s regulator will investigate MTN to see what more can be done about customers sending mobile money to the wrong numbers.
Telcos will face additional pricing headaches as the Ugandan government imposes a tax on social media users of 200 shillings (roughly 5 US cents) per day.
The regulator’s botched implementation of controls to verify who buys SIMs has taken work away from young people and caused a nightmare for telcos.