History Repeats Itself, as in Life and in Tech
History tells us plenty about the reasons tech businesses fail, but telcos are in great danger anyway.
Bypass: Time for a Rethink?
Arguably telcos are being bullied into doing deals with Viber to secure some revenue from OTT bypass traffic.
The Art of Dialogue; Notes on Neural’s user forum
Neural demonstrate that to succeed in business, listening and caring for customers is as important as the delivery of advanced technology and content.