Legions of customers took to Twitter after being incorrectly charged thousands of pounds for data roaming within the European Union.
The UK’s Advertising Standards Agency does not consistently handle misleading claims about broadband speed.
The stores of some UK mobile networks will issue replacement SIMs without demanding photo ID. Just as importantly, some BBC journalism is fundamentally dishonest.
The mobile operator says they have implemented new technology that prevents blacklisted numbers from connecting to their customers.
The problem with looking for ‘unreasonable’ traffic management is nobody knows what ‘reasonable’ really means.
The British press did a lousy job of reporting a criminal case where Vodafone provided expert assistance to the police.
A national advisory body did research showing how customers continue to pay for handset-inclusive deals even if they neglect to change their phone.
It only took 11 consecutive quarters for Vodafone to progress from being the single worst mobile postpaid provider to being the joint worst mobile postpaid provider.
Vodafone UK are slyly adding a charge for a new security product to customer bills, whilst failing to give decent advice about the product’s limitations.