Tag: vodafone UK
More Awful Bill Complaint Stats from Vodafone
The Vodafone UK billing fiasco extends to 18 months, with new quarterly figures showing Vodafone still prompts more complaints than all their postpaid mobile rivals combined.
Vodafone UK Challenged About PAYG Errors
The UK regulator adds a new twist to the long-running farce surrounding the accuracy of Vodafone charges.
UK Press Slams Vodafone Billing Mess
British journalists have finally discovered the Vodafone billing fiasco, and they have taken the opportunity to tear into the telco's repeated failures.
UK Reg Gets More Complaints from Vodafone Subs Than All Other Mobile Telcos Combined
There was a 60 percent rise in complaints to the UK regulator by Vodafone UK mobile subscribers, with billing the top issue.
UK Reg Sees Vodafone Bill Errors, Takes No Action
The UK regulator continues to make a mockery of billing accuracy rules by concluding it will do nothing to protect Vodafone customers, because they can complain for themselves.
Customer Survey Reveals Vodafone Billing Woes
A regulatory report contains four statistics that show how problems with Vodafone UK mobile phone bills are severely undermining customer satisfaction.
Vodafone Bill Complaints Fiasco Reaches One Year Mark
The previous three quarters were terrible, but there has been a further rise in complaints from UK postpaid mobile customers.
Criminals Access Vodafone Customer Accounts
The perpetrators gained access after obtaining the passwords and email addresses of 1,827 Vodafone UK customers.
No Fall in Bill Complaints for Vodafone UK
Exceptionally high numbers of Vodafone UK postpaid mobile customers have been disputing their bills for 9 months in a row.
Categories
The Commsrisk Global Fraud Dashboard
Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.
Get Our Weekly Newsletter by Email
