Look here for a great article by Einar Nymoen of Telenor. He explains how the Telenor Revenue Assurance Program (TRAP) has adopted strategic measures for revenue assurance across the Telenor group. These measures include a KPI for revenue coverage and the TMF’s Revenue Assurance Maturity Model.
Programs like Einar’s are proof that systematic modeling of the performance and evolution of revenue assurance is not just talk and theory – it is industry best practice.
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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