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The 10 Hottest Topics in Revenue Assurance and Fraud Management

This talk for the PITA Fraud Forum draws on web stats for Commsrisk, social media data and polling by RAG.

I am honored to be in Auckland, New Zealand, where I am a guest speaker at the Fraud Forum of the Pacific Islands Telecommunications Association (PITA). RAFM professionals from Samoa, Fiji, Tonga and many other Pacific islands are meeting with peers from Australia and NZ to do what we all should do on a regular basis: talk to each other about our work.

You might be wondering what I can talk about, given that I do not have a proper job any more. However, running Commsrisk involves almost as much work as a real job (although the pay is much worse) and I get to see which subjects generate the most interest amongst risk and assurance practitioners worldwide. So luckily for me, the guys and gals of PITA wanted me to discuss the hot topics in global revenue assurance and fraud management, and I might be competent to do that.

Certainly I have opinions about the biggest issues facing RAFM. I hope that by combining those opinions with lots of data on Commsrisk page views, social media activity, and polls recently conducted at the RAG Summer Conference, I will keep the PITA crew entertained for a while, even if they disagree with everything I say. You may not be in Auckland but you can still disagree with me, because my slides can be viewed below. Enjoy!

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

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