Look here for a very good article on the different kinds of risks that need to be managed with mobile content. It very much comes at the problem from the data/operational angle – not surprising given it was written by the boss of revenue assurance firm Martin Dawes Analytics. The usual caveats apply about trusting everything said by a vendor. For example, where does he get all those seemingly authoritative stats saying that revenue loss went up, then down, then up again? Overall, the article gives a good and straightforward explanation of the specific financial integrity risks for mobile content. Use it to think over your own RA team’s strategy for a revenue stream of growing importance.
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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