Now it is official – nasty people are finally finding ways to put spyware on your mobile phone. Why? To get a complete record of the phone calls you make and the texts you send. Why? Don’t ask me, but it cannot be good.
Now, if only the telcos had the savvy to do something like this. They could take all the downloaded info, add up the charges they should have applied to the customer’s account and compare it to what they actually charged. How about that for a quick, easy and very effective alternative to traditional revenue assurance….
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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