If you had just four minutes, could you explain what is involved in business assurance, and why it is vital to move beyond traditional revenue assurance controls? This video from Deutsche Telekom aims to do just that. Although the video was made for internal use a while ago, it was recently made publicly visible by Gjurgjica Pesheva, Senior Manager Business Assurance at Deutsche Telekom Group, and a member of the Steering Committee of the Risk & Assurance Group. Check out the fun and insightful way the video describes and justifies business assurance in a way that everybody can understand. You might want to try showing the video to executives in your business.
This Deutsche Telekom Video Explains Business Assurance in Just Four Minutes

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.
The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.
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