The TM Forum is running another survey of fraud management, the third annual iteration of this survey. Chris Stock, Director of Revenue Management and Security & Privacy at the TMF, stated this year’s survey is…
…focused on gaining greater, global understanding of current fraud management practices, and emerging trends in order to identify gaps in capability and prioritize future work.
There appears to be no restriction on who can respond to the survey; the questionnaire is freely accessible on the web. You can find it here.
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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