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TMF Publishes RA Survey Results

This new revenue assurance report presents similar results to those given by previous TM Forum surveys.

The TM Forum has published the results of their 2017/18 revenue assurance survey. Their survey team is headed by Rene Felber of Telia, and here is a short video where Rene explains the purpose of the survey.

To be honest, I have not had time to read all the detail of the 49-page report. But this is the fifth edition of the survey since 2012, so anyone familiar with the previous surveys will know what to expect. A quick skim through the pages indicated there were no surprising findings nor significant changes in approach compared to previous years.

You can obtain the survey report from here.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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