Two New Training Courses on RAG Learning

We in the Risk & Assurance Group (RAG) are continuing our journey to bring you the best training content on risk, revenue assurance and fraud in telecoms, and so we are happy to announce that two new courses are now available on RAG Learning, our online education platform:

  1. Introduction to Fraud Management
  2. Roaming

Both of these course have been made available to all of us thanks to the generosity of MTN Group. You will find that the courses are of the same high quality covering the basics up to more advanced concepts.

In addition to the above announcement the enrollment figures are showing that the community has really embraced the RAG Learning project. We hope that learners are benefiting from the content and appreciate any and all feedback. For any operators or groups that would like to share their content with the community please contact us. When we share there is more for all.

Finally, as mentioned in my last post we are working on making the certification available for all courses in the near future.

Michael Lazarou
Michael Lazarou
Michael Lazarou has worked as a Revenue Assurance Analyst for MTN Cyprus since March 2011. His background includes a double major in Computer Science and Economics, as well as an MBA. Before being lured into the exciting world of telecoms he worked as a software developer.

Michael is interested to gain a better understanding of different aspects of RA and data analysis. He shares his insights on training courses he participates in with Commsrisk. Michael's accumulated experience of online training also led him to volunteer for the role of Coordinator of the RAG Learning online education platform.