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UK ISPs to Send ‘Educational’ Emails to Pirates

Targeting peer-to-peer piracy by telling kids about copyright demonstrates just how clueless institutions can be.

In a long-anticipated development, the UK’s biggest internet service providers (ISPs) will soon start sending emails to customers whose service is being used to abuse copyrighted content, with the aim of ‘educating’ them about legal alternatives. The goal is to discourage piracy, by making it clear that the ISPs are aware of the activity, even if prosecution is infeasible because of the standard defense that somebody other than the paying customer may be the person who is actually infringing copyright.

BT, Virgin Media, TalkTalk and Sky have voluntarily agreed to send the ‘letters’, which will actually be emailed and personalized with content like the customer’s telephone number. Recipients will be advised about Get It Right From a Genuine Site, an atrociously-named government campaign, though it can be amusingly shortened to GIRFAGS.

The godawful GIRFAGS website features various wannabes desperately flogging their own copyrighted material whilst pretending to impart wisdom about copyright infringement. One especially cringeworthy video goon (pictured above) asserts that her book…

…took 330 hours or more, right from when I started it to drafting, planning, writing and editing the final copy of it.

Which is about seven weeks of ordinary work, or about half the time it takes to write a book on revenue assurance, only to be plagued by people asking for permission to photocopy the entire thing so they can share it with the whole of their department. If telco employees working in assurance and integrity functions do not care about systematically abusing copyright, do we really expect the average teenager to do so?

This educational exercise is doomed before it already begins. Savvy pirates have already moved away from the peer-to-peer file sharing networks monitored by GIRFAGS. Other forms of communication used by pirates fall outside of the capabilities of GIRFAGS, including streaming, and direct downloads from cyberlockers. It is now cheap and easy to buy set-top boxes that run streaming media applications like Kodi, and then to install add-on software which greatly simplifies the task of finding and consuming pirated films, sports, music and other content. However, GIRFAGS is stuck in time warp when most pirates relied on P2P sharing of files.

Just as crucially, the pirates already know plenty about copyright, its infringement and the alternatives. As TorrentFreak Editor Ernesto van der Sar told the BBC:

…most pirates are already aware of the legal alternatives. They simply have no desire to pay or can’t find what they want on authorised channels.

On the other hand, BBC journalists clearly needs educating, as they had to write this correction to their own article.

Correction: A caption in this article had indicated that Kodi itself was illegal, but was meant to refer to controversy over third-party add-ons for the platform that provide access to pirated content. Kodi itself is free software designed to let users access legally owned videos, music, games and other media in a single location.

The BBC’s error was about as stupid as thinking guns must be illegal because it is against the law to shoot people, or that cars must be illegal because you will get punished if you run people over.

When it comes to copyright and piracy, the freeloading kids are far more knowledgeable than the institutions that have been paid to know better.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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