New offerings like Voice over WiMax often prompt a lot of concern from revenue assurance people. The trick is to remember that there will be a few different risks whilst many of the fundamentals will be unchanged. So monitoring for indicators of fraud or checking completeness of EDRs are basically the same for Voice over WiMax, but some of the technology used may differ. This article about the risks of leakage for Voice over WiMax scores 9 out of 10 for being well-written and balanced. It would have been 10 out of 10 apart from the fact that the author is from ECtel, ECtel sell IP probes, and the major piece of advice is that people should buy IP probes…
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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