What Happened to WRAF?

Remember the World Revenue Assurance Forum? You may have forgotten about them already. They were the ones saying they were “for the operators, by the operators” around the whole world, despite only having two members: software vendors cVidya and their favourite customers, BT. Now, it seems impossible to find anyone who will answer a straight question about what happened to WRAF, either in cVidya or BT. After setting up a Stalinist “committee” (hand-picked by cVidya), launching a Stalinist agenda (‘we are monitoring best practices!’ – how can they tell what is best practice until everybody is a member?), and even setting the date for their first Comintern-cum-sales-jamboree (to be held at BT Tower), WRAF has since air-brushed itself out of history. The only thing you can find is an ‘under construction’ banner where their fancy website once lived. So what happened to WRAF? Is there anyone out there who knows and is willing to give a straight answer?

My prediction is they will back. They might come back with a new name, but people like this do not give up easily. I look forward to seeing them again. When they return, I want to be the first to ask: ‘where did you go’? ;)

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.