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What Happened to WRAF?

Remember the World Revenue Assurance Forum? You may have forgotten about them already. They were the ones saying they were "for the operators, by the operators" around the whole world, despite only having two members: software vendors cVidya and their favourite customers, BT. Now, it seems impossible to find anyone who will answer a straight question about what happened to WRAF, either in cVidya or BT. After setting up a Stalinist "committee" (hand-picked by cVidya), launching a Stalinist agenda ('we are monitoring best practices!' - how can they tell what is best practice until everybody is a member?), and even setting the date for their first Comintern-cum-sales-jamboree (to be held at BT Tower), WRAF has since air-brushed itself out of history. The only thing you can find is an 'under construction' banner where their fancy website once lived. So what happened to WRAF? Is there anyone out there who knows and is willing to give a straight answer?My prediction is they will back. They might come back with a new name, but people like this do not give up easily. I look forward to seeing them again. When...

Remember the World Revenue Assurance Forum? You may have forgotten about them already. They were the ones saying they were “for the operators, by the operators” around the whole world, despite only having two members: software vendors cVidya and their favourite customers, BT. Now, it seems impossible to find anyone who will answer a straight question about what happened to WRAF, either in cVidya or BT. After setting up a Stalinist “committee” (hand-picked by cVidya), launching a Stalinist agenda (‘we are monitoring best practices!’ – how can they tell what is best practice until everybody is a member?), and even setting the date for their first Comintern-cum-sales-jamboree (to be held at BT Tower), WRAF has since air-brushed itself out of history. The only thing you can find is an ‘under construction’ banner where their fancy website once lived. So what happened to WRAF? Is there anyone out there who knows and is willing to give a straight answer?

My prediction is they will back. They might come back with a new name, but people like this do not give up easily. I look forward to seeing them again. When they return, I want to be the first to ask: ‘where did you go’? ;)

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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