Atul Jain, CEO of TEOCO, modestly says his firm is not a player in the revenue assurance market. But TEOCO’s purchase of AIRCOM, experts in Radio Access Network optimization, highlights the way to connect assurance of the back office to the frontline of customer experience and revenue generation. To discover more, read my new post for Billing Views.
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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