In a recent podcast, Mark Yelland and I talked about Mark’s concept of the five dimensions of revenue assurance. During the interview, Mark mentioned that his new book with David Sherick, ‘Revenue Assurance for Service Providers’, would be coming out in hardback soon. The good news is that the hardback version is now available. You can buy it from AuthorsOnLine, Amazon.co.uk and Amazon.com.
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.
Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.
Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
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